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The hidden costs of patchy Internet for your business

In 2017 every business needs access to a fast and reliable Internet service. From a small business operating from home to a business with multiple locations and employees who work remotely. Global data usage in business is rising every year, which means that the demand for bandwidth and fast Internet is only going to increase. [...]

By | 2017-11-22T09:36:46+00:00 November 22nd, 2017|Arrow Voice, Internet Services|

The 5 Business IT Essentials all successful Australian Businesses have

It doesn’t matter what size of business you have. Information Technology (IT) including Wi-Fi, data security, 24/7 support and backup solutions play an important role in your business success. Having reliable and secure IT not only helps your business stay competitive, it safeguards you from viruses and the potential of being hacked. Here are 5 [...]

By | 2017-10-11T12:58:26+00:00 October 9th, 2017|Business IT Essentials, Internet Services, Managed IT, Network, Security|

Locked into a business telecommunications contract that’s not delivering on its promise? Here’s how we can solve your issues

When you signed your business up for the telecommunications packages, you felt happy. But over the past few months, the solutions you were promised just aren’t being delivered! The handsets that were supposedly ‘state of the art’ keep failing, the phone line isn’t clear and the Internet speed is woeful. And the even more [...]

How to decide if NBN or fibre broadband is best for your business

Since 2007 the NBN has been a contentious topic. Nearly every day, the NBN is discussed in newspapers; talkback radio shows and in social media feeds. All this media coverage combined with various commentators having different opinions and views, have created a fair bit of confusion around the NBN. The NBN infrastructure rollout is [...]

By | 2017-10-04T09:32:52+00:00 July 20th, 2017|Arrow Voice, Internet Services, NBN|

Business telecommunications billing problems and poor customer service making you cranky? You’re not alone!

Have you felt frustrated or cranky in the past year with your business telecommunications? You’re not alone in being upset with poor customer service and billing problems. According to a recent Sydney Morning Herald article “Telco customers are becoming increasingly cranky about poor customer service, billing problems and how their grievances are handled, with [...]

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