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Business telecommunications billing problems and poor customer service making you cranky? You’re not alone!

Have you felt frustrated or cranky in the past year with your business telecommunications? You’re not alone in being upset with poor customer service and billing problems. According to a recent Sydney Morning Herald article “Telco customers are becoming increasingly cranky about poor customer service, billing problems and how their grievances are handled, with [...]

Confused about pro rata charges? Here’s everything you need to know!

For the first time all week, you’re sitting down on the couch relaxing. With 20 minutes until your favourite TV show starts, you decide to check your personal emails. As you scroll through emails, you notice your latest mobile phone bill has arrived. But as you look at it, you wonder why it’s more [...]

By | 2017-06-16T11:06:42+00:00 June 16th, 2017|Avaya, Cloud Phone Systems, Mobile Phones, Phone Plans, Phone Systems|

Locked into a business communication contract that’s not delivering? We can solve your issues!

After you signed the contract for your business phone system you felt relieved. Your business would now have the communication tools to boost productivity! But a few months later, the solutions you were promised aren’t being delivered. Looking over the details of business phone system contract, you realise you’re locked into a contract that’s creating [...]

By | 2017-06-06T10:13:05+00:00 June 1st, 2017|Avaya, Cloud, Cloud Phone Systems, Phone Systems|

6 business communication features you’ll wonder how you ever did without!

Running a business today is challenging. Your business needs to be profitable, stand out from the competition and attract new and repeat customers. With so many business communication tools available, it can be hard to figure out what are the best ones to help your business succeed. To help you we’ve assembled 6 of the [...]

How ICT reduces operating costs and increases productivity for accounting firms

For the last few months, you’ve been noticing radio and TV ads for cloud computing, web and video conferencing and efficient Internet services. You know you need to find out more about information and communication technology (ICT) solutions. Your competitors are using ICT in their accounting firms and accounts department, and they’ve improved their efficiencies. [...]

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